ABOUT US

J C Roxburgh Insurance Brokers Ltd is an Independent firm established in Scotland for over 50 years.

About US

During that time technology has advanced significantly and the insurance market and cyber and data risks have emerged as one of the biggest threats to any business. The insurance market has developed products to help protect firms against cyber risks within business today.

Our Cyber Insurance offering is not limited to just one provider. As your broker, it’s our role to understand what’s available to help you minimise the risk to your business and give you peace of mind that the policy you have is the right one for you. Our team has a wide range of experience and expertise, and are on hand to help you reduce the impact within your business should a cyber breach occur.

We have further enhanced our Cyber Insurance proposition by partnering with a qualified and experienced GDPR professional to support our customers with understanding the appropriate data protection regulations, helping you to make sure you are compliant before any potential cyber incident occurs.

Having open access to multiple Cyber Insurance markets gives us the ability to find the appropriate policy to meet your requirements and our experienced team can help you to understand the options available and find the policy that’s right for you.

A company director of a wholesale business clicked on a link in an email that he believed came from a customer. Unfortunately, this meant the entire computer network was locked and as a result received a message demanding a ransom of £15,000 in BitCoin to restore the system. After 10 days the client paid a BitCoin ransom to restore operations. The insurer covered the costs of the ransom; incident response and the extensive network interruption including increased cost of working and cancelled orders.

CASE STUDY - SYSTEM LOCKDOWN

Following a cyber attack a small retail business had to notify all their customers affected that their personal data had been hacked including credit card details. This created a huge amount of work for the business and had a significant impact on their operations. Not only did the insurer cover the costs of the IT experts it provided a contribution towards improving their IT resilience and prevent a similar incident occurring.

CASE STUDY - CUSTOMER DATA

As a result of a significant data breach many customers took to social media to complain about their personal data being hacked. This caused serious concern within the business. The cyber policy provided access to a professional public relations and crisis management company to help rebuild customer confidence.

CASE STUDY - REPUTATIONAL RISK